Returns & Refunds

 

Let us know, and we'll not only cover shipping, restocking and all other fees, you'll also get a full refund for your items! Fill in the form below and our associate will get in touch with you to guide you through the return process.

VOWS RETURN POLICY 

We happily accept returns for any items purchased from VOWS within 7 days of the received date. Refunds that are accepted will be processed and rewarded through full store credit for 14 days and cashable within 7 days after that period, provided store credit is not used. 

NON-REFUNDABLE ITEMS
  • Clearance Items (Any items priced RM 15 and below, or bought with a discount)
  • Items purchased for more than 30 days

GIFTS WITH PURCHASE

Any free gifts received with the purchase does not have to be returned with the purchased items unless stated otherwise.

RETURN FEES

All return fees, including shipping, restocking and service fees will be borne by VOWS Malaysia.